Privacy & Cookie Policy

Axiomethod LTD

Last Updated: 2 November 2025 | Next Review: 2 November 2026

Welcome to Axiomethod LTD. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

We will never sell or rent your personal data to anyone.

Axiomethod LTD ("we", "us", "our") provides online learning and coaching services for GCSE students and their parents.

  • Company Name: Axiomethod LTD
  • Company Number: 16624474
  • Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
  • Email: igor@axiomethod.com
  • Data Protection Lead: Igor Kochany

We act as the "Data Controller" for your personal data.

Important: Our courses and community are hosted on Skool.com, a third-party platform. This means:

  • Skool.com hosts the platform where you create your account, access courses, and participate in our community
  • You sign up directly on Skool.com when joining our community โ€“ not on our Axiomethod website
  • Skool is a separate data controller for their platform operations (login systems, account security, platform features)
  • We (Axiomethod) are the data controller for the educational content, community rules, and teaching services we provide through Skool
  • Both companies have responsibilities for different aspects of your data

You should read Skool's privacy policy: https://www.skool.com/legal?t=privacy

We have a data processing agreement with Skool that restricts how they handle your data on our behalf, but Skool also processes some data for their own platform purposes (like maintaining account security).

What this means for you: If you have questions about Skool's platform features, account login, or security โ€“ contact Skool. If you have questions about our courses, teaching, or this privacy policy โ€“ contact us at igor@axiomethod.com.

Minimum Age: Our services are for GCSE students aged 13 and above.

Parental Consent Required: If you are under 18, a parent or guardian must:

  • Provide consent for you to use our services
  • Create and manage the membership account
  • Monitor your use of the platform

For Parents: You can exercise all data protection rights on behalf of your child by contacting igor@axiomethod.com.

Under-13s: If we discover that someone under 13 has registered without valid parental consent, we will delete their data immediately and remove them from the platform.

One membership = one account:

  • Parents create the account (to handle billing and oversight)
  • The student's name should be listed on the account (since courses are for the student)
  • Both parent and student can access the account using the same login credentials
  • This allows parents to monitor progress while students access courses

We collect:

  • Parent/guardian email address and billing information
  • Student name and year group
  • One set of login credentials for shared use

Note: You cannot share one membership across multiple students. Each student needs their own membership.

We collect only the information needed to provide our services effectively.

When you contact us:

  • Name
  • Email address
  • Phone number (optional)
  • Content of your message

When you join our Skool community:

  • Parent or guardian name and email address
  • Billing address (processed by Skool โ€“ see Section 9)
  • Payment details (processed securely by Skool and Stripe โ€“ we never see your card details)
  • Student name and year group
  • Learning progress and course completion data
  • Community posts, comments, and engagement activity

When you visit our website:

  • Anonymized IP address (last digits removed for privacy)
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Referral source (how you found us)

If you consent to analytics cookies: We may also receive general demographic data (such as age range or interests) through Google Analytics. See Section 10 for details.

Live session recordings:

When you participate in community video sessions โ€“ see Section 7 for full details on recording practices.

Community video sessions hosted on Skool may be recorded.

How recordings work:

  • Recordings are stored on Skool's servers
  • We can download recordings from Skool
  • Recordings are used to allow members who missed sessions to catch up and for revision purposes
  • Recordings may be visible to other community members
  • Recordings help us improve teaching quality

Your consent: By joining a video session, you consent to being recorded. If you don't wish to be recorded:

  • Don't join video sessions, OR
  • Keep your camera and microphone off during sessions

Privacy tip: Please don't share sensitive personal information (health details, financial information, home address, etc.) during recorded sessions.

Retention: Recordings are kept for the duration of your membership plus 12 months for revision purposes, then deleted.

Access requests: If you want a specific recording deleted, email igor@axiomethod.com with the date and topic of the session.

We only process your data for specific, lawful purposes. Here's exactly what we do with different types of data:

Purpose Data Types Used Legal Basis
Create and manage your Skool account Name, email, student name, password (via Skool) Performance of contract
Process your membership payments Billing information (processed by Skool) Performance of contract
Provide access to courses and community Account details, learning progress, engagement data Performance of contract
Record and share live teaching sessions Video/audio recordings, names, profile images Consent (by joining session)
Respond to your enquiries and provide support Name, email, message content Legitimate interest (customer service)
Send educational updates and offers (when launched) Name, email Legitimate interest + opt-out available
Improve our website and courses Anonymized analytics (IP, browser, pages visited) Legitimate interest (service improvement)
Generate AI-assisted learning insights Learning progress, engagement patterns Legitimate interest (personalized education) โ€“ reviewed by humans
Comply with tax and legal requirements Financial records, billing information Legal obligation (UK tax law)

AI-Assisted Learning Insights

We use Anthropic's Claude API (Business tier) to analyze learning patterns and create personalized feedback summaries.

What this means:

  • This qualifies as "profiling" (automated analysis of learning behavior) under GDPR
  • It is NOT "automated decision-making" because all AI-generated insights are reviewed by human educators before being shared with you
  • AI never makes decisions about grades, access, or student progression
  • Anthropic does not retain your data or use it to train AI models (Business API guarantee)
  • Data sent to Claude is encrypted and processed in the USA with UK IDTA safeguards (see Section 11)

Opt-out: You can opt out of AI-assisted personalization by emailing igor@axiomethod.com. This won't affect your access to courses or community.

Marketing Communications (Future)

Current status: We are not currently sending marketing emails.

When we launch marketing:

  • When you purchase a membership, you'll be automatically opted into receiving educational updates and offers about our courses
  • You can unsubscribe anytime by clicking "unsubscribe" in any email
  • We'll only send updates relevant to GCSE education and our courses
  • We won't share your email with other companies for marketing

We only share data with trusted partners who meet UK GDPR standards and sign legally binding data processing agreements. We never sell your data.

Skool Inc. (USA) โ€“ Community Platform Provider

What they process: All community and course data โ€“ account creation, login, course access, community posts, learning progress, video session recordings.

Why: Skool hosts the entire platform where our courses and community exist.

Safeguards: UK International Data Transfer Agreement (IDTA). See Skool's privacy policy: https://www.skool.com/legal?t=privacy

Payment Processing โ€“ How It Actually Works

Important clarification: We do NOT process your payments directly.

Here's how payments work:

  1. Skool.com is the merchant of record โ€“ When you purchase a membership, you pay Skool directly (not us)
  2. Skool processes your payment using Stripe's secure payment infrastructure
  3. We never see your payment card details โ€“ Skool and Stripe handle all card data
  4. Skool pays us via Stripe Express (weekly payouts to our bank account)

What this means for you:

  • Your billing relationship is with Skool.com
  • Payment disputes or refund requests should be directed to Skool's support (or contact us and we'll coordinate)
  • Your card details are protected by Stripe's PCI-DSS compliant systems
  • We have no access to your payment information

Relevant privacy policies:

Other Service Providers

Squarespace Inc. (USA)
Purpose: Website hosting
Data processed: Website visitor logs (IP addresses, pages visited)
Safeguards: UK International Data Transfer Agreement (IDTA)

Google LLC (USA)
Purpose: Website analytics via Google Analytics
Data processed: Anonymized website usage (IP addresses with last digits removed, browser type, pages visited)
Safeguards: UK IDTA, IP anonymization enabled, Consent Mode v2 (analytics only work with your consent)
Opt-out: Use Google's browser add-on: https://tools.google.com/dlpage/gaoptout

Anthropic PBC (USA)
Purpose: AI-assisted learning insights using Claude Business API
Data processed: Learning progress and engagement patterns (to generate personalized feedback)
Safeguards: UK IDTA + Business API guarantee (no data retention, no model training)
Privacy policy: https://www.anthropic.com/legal/privacy

Legal Obligations

We may share data if legally required, for example:

  • Court orders or law enforcement requests
  • HM Revenue & Customs (for tax compliance)
  • Regulatory authorities (if required by law)

We use cookies and local storage to improve performance and understand how people use our website.

Your Choice

When you visit our site, you'll see a cookie banner allowing you to:

  • Accept All โ€“ Enable all cookies
  • Reject Non-Essential โ€“ Only essential cookies
  • Manage Preferences โ€“ Choose which categories to allow

You can change your preferences at any time using the ๐Ÿช Cookie Settings button in the footer of our website.

Types of Cookies We Use

1. Necessary Cookies (Always Active)

Essential for site security and functionality. These cannot be disabled.

  • Session management
  • Security features
  • Remembering your cookie consent choice

2. Analytics Cookies (Requires Your Consent)

Help us understand how visitors use our site.

  • Google Analytics: Tracks which pages are most popular, how users navigate the site, time spent on pages
  • Privacy features: IP anonymization enabled (last digits removed), Consent Mode v2 (only activates with your consent)
  • Data retention: Up to 26 months in aggregated form
  • Opt-out: Google's browser add-on

3. Functional Cookies (Requires Your Consent)

Enhance features and remember preferences.

  • Video player preferences
  • Accessibility settings
  • Language preferences

4. Marketing Cookies (Not Currently Used)

We don't currently use marketing cookies.

If we add remarketing or advertising pixels in future (e.g., Facebook Pixel, Google Ads), we'll:

  • Update this policy to notify you
  • Only activate them if you consent via the cookie banner
  • Use them to show relevant ads to people who visited our site

For now, marketing cookies are completely disabled, even if you click "Accept All."

Cookie Duration

  • Session cookies: Expire when you close your browser
  • Persistent cookies: May remain for up to 24 months (Google Analytics) unless you clear them
  • Consent cookies: Your cookie preferences are stored for 6 months

You can clear cookies or change settings anytime in your browser settings.

Some of our service providers are based outside the UK. We ensure your data remains protected through UK-approved safeguards.

Where Your Data is Processed

Service Provider Location Data Transferred Safeguard
Skool Inc. USA All community and course data (accounts, posts, recordings, progress) UK International Data Transfer Agreement (IDTA)
Stripe (via Skool) USA Payment data (processed by Skool, not us) UK IDTA + PCI-DSS compliance
Google Analytics USA Anonymized website usage (only with your consent) UK IDTA + IP anonymization
Anthropic (Claude API) USA Learning insights (no retention by Anthropic) UK IDTA + Business API no-retention guarantee
Squarespace USA Website visitor logs UK IDTA

What is UK IDTA? The UK International Data Transfer Agreement ensures that data transferred outside the UK receives the same level of protection as it would in the UK.

Request transfer agreements: You can request copies of our data transfer agreements by emailing igor@axiomethod.com.

We only keep data as long as necessary for its purpose. Here are the specific retention periods:

Data Type Retention Period Reason
Enquiry data (if you contact us but don't join) 12 months from last contact Customer service and follow-up
Active membership data Throughout your membership Service delivery
Former member data (financial records) 7 years after cancellation UK tax law requirement
Session recordings Duration of membership + 12 months Revision purposes and catch-up access
Community posts and comments Indefinitely (unless you request deletion) Educational value for future members (see Section 13)
Analytics cookies 26 months maximum Google Analytics retention setting
Marketing consent Until you unsubscribe or 3 years of inactivity Marketing purposes
Cookie consent preferences 6 months Remember your choice

After these periods, data is securely deleted or anonymized so it can no longer identify you.

Important information about community contributions:

When you or your student post in the community (questions, answers, discussions), these contributions help other students learn. Like most educational community platforms:

  • Posts and comments remain visible to community members even after you cancel your membership
  • Posts appear with the name on your account
  • This is similar to posting in a course forum, Stack Overflow, or educational Q&A platform

Why do posts remain?

Educational communities rely on shared knowledge. Future students benefit from past questions, discussions, and answers. Removing all content when someone leaves would break conversation threads and reduce learning value for everyone.

Your Rights and Options

  • Request deletion: Email igor@axiomethod.com to request deletion of specific posts
  • Anonymization: We may keep educationally valuable posts but remove your name if the content helps other learners
  • Inappropriate content: We'll delete inappropriate or overly personal posts immediately upon request

What this policy does NOT apply to:

  • Your account data (deleted or anonymized per Section 12)
  • Payment history (retained for 7 years for tax compliance only)
  • Private messages or direct communications
  • Session recordings (deleted after retention period)

Bottom line: Public community contributions are like publishing on a forum โ€“ they help others learn. Private account data is deleted according to retention schedules.

You have the following rights under UK GDPR:

1. Right to Be Informed

You have the right to know how your data is used (this policy explains that).

2. Right to Access

You can request a copy of the personal data we hold about you.

3. Right to Rectification

You can ask us to correct inaccurate data.

4. Right to Erasure ("Right to Be Forgotten")

You can request deletion of your data when:

  • We no longer need it for the original purpose
  • You withdraw consent (where consent was the legal basis)
  • You object and we have no overriding legitimate reason to keep it
  • The data was processed unlawfully

Exceptions: We may need to keep some data to comply with legal obligations (e.g., 7 years of financial records for tax law) or to defend legal claims. Community posts may remain (see Section 13).

5. Right to Restrict Processing

You can ask us to temporarily stop processing your data in certain situations (e.g., while we verify accuracy after you dispute it).

6. Right to Data Portability

You can request your data in a structured, machine-readable format (like CSV or JSON) to transfer to another service.

How to request: Email igor@axiomethod.com with subject "Data Export Request" and specify which data you want.

7. Right to Object

You can object to processing based on legitimate interests (like analytics or marketing). We'll stop unless we have compelling reasons to continue.

Marketing: You can object to marketing emails anytime by clicking "unsubscribe" or emailing igor@axiomethod.com.

8. Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing. We don't do this. All AI-assisted insights are reviewed by human educators before being shared.

Withdrawing Consent

Where we rely on your consent (like marketing emails, cookies, or session recordings), you can withdraw it anytime:

  • Marketing emails: Click "unsubscribe" in any email or email igor@axiomethod.com
  • Cookies: Click the ๐Ÿช Cookie Settings button in the website footer
  • Session recordings: Don't join video sessions or keep camera/microphone off
  • AI-assisted insights: Email igor@axiomethod.com to opt out

Important: Withdrawing consent won't affect:

  • Data we processed before you withdrew consent
  • Data we process on other legal bases (like contract performance or legal obligations)

How to Exercise Your Rights

Email: igor@axiomethod.com
Subject line: "Data Request" (and specify which right you're exercising)

Include:

  • Your account email address
  • Details of what you're requesting
  • Any relevant dates or specific information

Response time: We respond to requests within one calendar month of receiving your request. For complex requests or multiple requests from the same person, we may extend this by up to two additional months โ€“ we'll tell you within the first month if we need extra time and explain why.

Fees: The first request is free. We may charge a reasonable fee for additional copies or manifestly unfounded/excessive requests.

Requests on Behalf of Your Child

Parents and guardians can exercise all these rights on behalf of their child (under 18) by emailing igor@axiomethod.com. We may ask for verification that you are the parent/guardian.

Skool Platform Data

Note: For data held by Skool.com (account logins, platform activity, etc.), you may need to contact Skool directly. We'll coordinate with Skool to fulfill your request where possible.

We take data protection seriously and use strong safeguards, including:

  • HTTPS (SSL/TLS) encryption for all website traffic
  • Encrypted storage where data is stored on our systems
  • Restricted access โ€“ Only authorized personnel can access personal data
  • Regular software updates and security patches
  • Secure third-party processors โ€“ All partners maintain equivalent security standards (Skool, Stripe, Google, etc.)

Important limitation: No system is 100% secure. While we implement industry-standard protections, we cannot guarantee absolute security against all potential threats.

Data Breach Notification

If a security breach occurs that risks your rights and freedoms, we will:

  1. Notify the ICO within 72 hours (if required by law)
  2. Notify affected users directly without undue delay
  3. Provide information about the breach and steps we're taking
  4. Advise you on steps to protect yourself

Our website, courses, and Skool community may include links to external websites, YouTube videos, or downloadable resources.

We are not responsible for how these third parties handle data. Before clicking external links, check that site's privacy policy.

This especially applies to:

We review this policy at least once a year or whenever laws or services change.

How we notify you of changes:

  • Updates will appear on this page with an updated "Last Updated" date
  • If changes are significant (affecting your rights), we'll email you directly
  • You may be asked to review and accept changes when you next log into Skool

Your responsibility: Please check this policy before each use of our services to stay informed.

Next scheduled review: November 2, 2026

Contact Us

Data Protection Lead: Igor Kochany
Email: igor@axiomethod.com
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

We aim to respond to all enquiries within 5 working days.

Complaints

If you're not satisfied with how we've handled your personal data, you can complain to the Information Commissioner's Office (ICO), the UK regulator for data protection:

Website: www.ico.org.uk
Helpline: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Please contact us first (igor@axiomethod.com) so we can resolve your issue quickly. Most concerns can be resolved through direct communication.

By using our website and services, you confirm that you have read and understood this Privacy & Cookie Policy.

You can change or withdraw your cookie consent anytime via the ๐Ÿช Cookie Settings button in the footer of our website.